Traveling through Indira Gandhi International Airport can be challenging for elderly passengers and travelers with mobility issues. Delhi Airport wheelchair service is designed to make the journey smooth, safe, and stress-free for passengers who need special assistance.
In this guide, we explain how to avail wheelchair assistance at Delhi Airport, who is eligible, how to book it correctly, and important tips to avoid delays—especially for international flights to and from India.
What Is Delhi Airport Wheelchair Service?
Delhi Airport wheelchair service is a free assistance facility provided through airlines for passengers who are unable to walk long distances or require mobility support inside the terminal.
This service covers:
- Check-in assistance
- Security & immigration support
- Escort to boarding gate
- Arrival assistance till exit gate
Who Can Use Wheelchair Assistance at Delhi Airport?
You can request Delhi Airport wheelchair service if you are:
- A senior citizen
- A passenger with temporary or permanent mobility issues
- Recovering from surgery or injury
- Traveling with a medical condition
- Pregnant (on medical advice)
👉 No disability certificate is required.
How to Book Delhi Airport Wheelchair Service (Best Methods)
1️⃣ During Flight Booking (Most Recommended)
While booking your ticket online or through an agent:
- Select Special Assistance / Wheelchair Request
- Choose the correct type:
- WCHR – Can walk short distances
- WCHS – Cannot climb stairs
- WCHC – Completely immobile
Booking early ensures priority wheelchair availability at Delhi Airport.
2️⃣ After Booking – Contact the Airline
If your ticket is already booked:
- Contact your airline 48–72 hours before departure
- Share:
- PNR number
- Passenger name
- Type of wheelchair assistance needed
Most airlines operating from Delhi Airport support this, including international and domestic carriers.
🔗 Official Delhi Airport assistance page:
https://www.newdelhiairport.in/passenger-guide/special-assistance
3️⃣ Requesting at the Airport (Not Advised)
Wheelchairs may be available at the terminal, but:
- Availability is limited
- Waiting time can be long during peak hours
⚠️ Always pre-book your Delhi Airport wheelchair service to avoid inconvenience.
Wheelchair Assistance Process at Delhi Airport
✈️ Departure Experience
- Assistance begins at the airline check-in counter
- Passenger is escorted through:
- Security check
- Immigration
- Boarding gate
- Help provided until aircraft door
🛬 Arrival Experience
- Wheelchair assistance starts at aircraft door
- Escort through:
- Immigration
- Baggage claim
- Customs
- Continues until terminal exit or pickup area
Is Delhi Airport Wheelchair Service Free?
✅ Yes, it is completely free when booked through the airline.
❌ Do not pay anyone to “arrange” wheelchair assistance.
Tipping staff is optional and not mandatory.
Important Tips for Smooth Wheelchair Assistance at IGI Airport
- Book wheelchair assistance at least 48 hours in advance
- Mention wheelchair request for all connecting flights
- Reach airport early for international departures
- Carry basic medical documents (recommended, not mandatory)
How Air Hopper Helps with Wheelchair Assistance
When you book through Air Hopper, we:
- Add correct wheelchair service codes
- Coordinate directly with airlines
- Ensure stress-free travel for elderly parents and families
👉 Read more:
🔗 Senior Citizen Travel Tips for India Flights (Internal Link)
🔗 Lowest Canada to India Flight Deals (Internal Link)
Frequently Asked Questions
Can wheelchair assistance be arranged for elderly parents flying alone?
Yes. Delhi Airport wheelchair service is ideal for elderly passengers traveling solo.
Is wheelchair service available for international arrivals?
Yes, assistance is available from aircraft door to airport exit.